Support
We're here to help, whether you're setting up your first conversation or sorting out a recorded call.
Signed in? Help is one click away
The fastest way to reach us is the Need a hand? button in the corner of your account pages. It opens a chat with a real person on our team. If we’re away when you write, leave your message anyway and we’ll reply by email.
Spotted a problem, or have an idea for us? The Feedback button at the top of the page sends it straight to the team, and you can attach a screenshot so we can see what you see.
Email works too
If you’re not signed in, or you just prefer writing, email us. Tell us what’s going on, and if it’s about a specific call, the name on the conversation helps us find it quickly.
Email support@dotheinterview.com
Before you write
A couple of things that might save you a step:
- You don’t need any equipment — just a phone. If a call didn’t connect, it’s often worth simply trying again.
- Your recordings are saved as you go, so a dropped call rarely means lost answers.
We’re a small team and we read every message. We’ll get back to you as soon as we can.